Juan Valerio has shown knowledge and dedication to service the mortgage needs of my clients. He has taken the time and provides the proper guidance to achieve the mortgage approval. In general, Juan and his support team have been very responsive and organize up to the closing of every transaction.
Raul OApr-18-2021
Reviewed by Erika A for Don Estell
Don's work ethic, communication, experience and knowledge of lending options is unmatched. I've had the opportunity to work with Don on several transactions, and he and his team are focused and on-top of everything from start-to-finish. I've worked with a lot of lenders in the past, and it's just an entirely different experience. Don's the only person to call when a lending question comes up.
Erika AApr-17-2021
Reviewed by Brian R for Nicholas Muccigrosso
Nick did a great job and communicated on a regular basis. We always knew what stage the file was in and the transaction closed smoothly.
Brian RApr-17-2021
Reviewed by Lucia D for Arielys Perez
Arielys was amazing, super supportive. Great team.
Lucia DApr-17-2021
Reviewed by James A for Rosanna Faye Anderson
great communication and overall support through the process
James AApr-14-2021
Reviewed by Phillip D for Rosanna Faye Anderson
Rosanna's communication and knowledge made us feel very comfortable with all aspects of the process. Her willingness to assist allowed us to feel confident that our situation was a priority although never rushing to answer if she needed to confirm any answer for us. Her approachable attitude made us very comfortable with Rosanna and she shines in her position!
Phillip DApr-14-2021
Reviewed by Miguel F for Arielys Perez
Ariely's from the Equity Prime Mortgage lending team did an excellent job during our transaction. It was so wonderful to work with a team of professionals who were able to get my client's loan closed on time and handle some unforeseen problems that arose during the process. They were able to answer my questions before I even asked them!
Miguel FApr-13-2021
Reviewed by Anthony R for Nicole Archiello
Most of the entire mortgage process was virtual. Everyone that we dealt with was pleasant and helpful. Thank you Nicole and Family First for great service.
Anthony RApr-13-2021
Reviewed by KIM L for Janell Lynn Wooldridge
The transaction was smooth and we closed on time.
KIM LApr-12-2021
Reviewed by Tammy S for Nicole Archiello
Nicole was very informative and helped us make the rite refinance decision for our family. She was very through and made sure we clearly understood all the paper work, if we had any questions she responded to us quickly but most of the Call went directly to her. She truly made us feel like family as we went thru this process.
Tammy SApr-11-2021
Reviewed by Leslie V for Nicole Archiello
Nicole is a dream to work with. Made our process about as painless as possible. When ever we had a question Nicole called back right away, even while she was on vacation. We could not recommend her any more. Thanks.
Leslie VApr-08-2021
Reviewed by Debra K for Nicholas Muccigrosso
Nick was very quick to respond to my loan application and helped me close on my loan in under 30 days as he suggested starting the full loan application process ahead of funding my home.
Debra KApr-08-2021
Reviewed by Cheryl L for Don Estell
Don was great in explaining and assisting us with each step of the process. It didn’t matter if it was 7 o’clock in the evening or a weekend day. If he needed to communicate something he would or if you had a question he was there to answer. Our experience with Don made a somewhat unpleasant task a much easier process.
Cheryl LApr-07-2021
Reviewed by John I for Don Estell
Don did a great job handling her mortgage
John IApr-07-2021
Reviewed by Jose F for Juan Valerio
Juan Valerio and the entire EPM team are very knowledgeable in their field, they also keep communication open through the entire deal and that is very valuable for me as a Realtor. Keep up the good work, you guys are the best!