See What Our Customers Are Saying

Reviewed by Lindsay Sloss for Dan Biron
Reviewed by KAREN WHARTON for Donna Marshall
Availability makes all the difference when you are in a contract trying to keep it moving and getting to the next step. Donna was always available and so knowledgeable!
Reviewed by Michele L Campbell for Donna Marshall
Donna and her team were on the ball! Explained things very well , got everything done on time, in fact ahead of time and Donna herself what above and beyond ! Out of all the players in my home buying journey, this the lenders performance, knowledge, advocacy, and competence definitely far exceeded the others! Thank you!!
Reviewed by Kelly Whitaker for Nicholas Muccigrosso
Nick was attentive to detail, a great communicator and made my clients feel at ease with the process. I will admit that he was the third Lender that I had referred these Buyers to. The first two Lenders were not accommodating to their needs and made them feel like they were not worthy of purchasing their first home. My clients had nothing but great things to say about the way in which they were treated by Nick and his team. I am so appreciative of the customer service we all received.
Reviewed by Kathy Crum for Nicholas Muccigrosso
Nicholas is an Awesome Loan Officer. He is always available and has an great team the A TEAM!
Reviewed by Leslie Lucas for Marie Rushing
Marie is very detail-oriented, patient with the clients, and thorough! I highly recommend working with her if you get the chance!
Reviewed by Juan A. Lopez for Kristian Ortiz
Reviewed by Osmar Antonio Lovera Colina for Kristian Ortiz
Be more attentive to the buyer's questions
Reviewed by Pedro David Gutierrez Quijano for Kristian Ortiz
Thanks Kristian, awesome work!!!!
Reviewed by Michael S Rodriguez Beras for Elvis Penalo
Ease and speed during all processes
Reviewed by Faithe Lucille Pauling for Nicholas Muccigrosso
Hello Nick, Your team made it great, stay together and keep the faith.
Reviewed by SHARON MCKNIGHT for Janell Lynn Wooldridge
This was my second transaction with Family First and Janell made all the difference. Janell went above and beyond to ensure we had a stress free closing. She took our calls after hours and on weekends. Janell is a treasure and fully understand customer service. Thanks also to Mary.
Reviewed by Andrea Canelas for Dan Biron
Dan was amazing since day 1 that he called me to get my application I knew he would qualify me and he was super organized very structured very professional available at all times. I really enjoyed working with him and his team Dan is very knowledgeable he will get you to the closing table I can highly recommend him to any of my clients or investors because he’s amazing and communicates very well with his clients. He gets more than 5 stars 10+ stars. Thank you Dan so much for making my dreams come true!!
Reviewed by Stephanie Oliva for Sam Patel
We had the pleasure of working with Sam, the branch manager at our lending bank, during the purchase of our dream home. From the very first meeting, Sam's expertise and dedication were evident. He guided us through every step of the process with clarity and patience, always making sure we understood our options and felt confident in our decisions. His commitment to customer service and his deep understanding of the mortgage process made a potentially stressful experience smooth and manageable. Thanks to Sam's support and professionalism, we are now happily settled into our new home. We highly recommend working with Sam for anyone looking to finance their home purchase.
Reviewed by Brady Lee Mitchell for Nicholas Muccigrosso